Charge prefix guide
What is INTUIT * on your bank statement?
INTUIT * on your statement is Intuit — a payment processor. Here's what it means and how to check it.
Intuit is the company behind QuickBooks, TurboTax, Mailchimp and Credit Karma, and everything bills under the INTUIT descriptor with the product after the asterisk. The classic mysteries: a QuickBooks subscription for a business you or an accountant set up years ago and stopped using; TurboTax charging for the paid tier after a 'free' filing picked up extras; and Mailchimp - which plenty of people never realise is an Intuit product at all.
Important: a processor prefix identifies who processed the payment — not necessarily who you bought from.
Real examples of how it appears
- INTUIT *QBooks Online CL.INTUIT.COM CA
- INTUIT *TURBOTAX CL.INTUIT.COM
- INTUIT *MAILCHIMP
- INTUIT *QUICKBOOKS PAYROLL
Formats vary by bank — reference fragments, cities and codes come and go, but the prefix shape stays recognisable.
Descriptor formats to look for
- INTUIT * …
How to verify the charge
See your Intuit billing and subscriptions ↗- Sign in at accounts.intuit.com and open the account manager's billing section - subscriptions and charges across QuickBooks, TurboTax and the rest are listed with dates and amounts.
- Intuit accounts are per-email and multiply: the business QuickBooks, your personal TurboTax and an old Mailchimp trial can be three different accounts. Try every email you have used before concluding a charge is foreign.
- The product tag in the descriptor (QBooks, TURBOTAX, MAILCHIMP, PAYROLL) narrows it before you sign in anywhere.
- TurboTax specifically: the amount arrives at filing time, not monthly - a one-off spring charge is almost always the filing fee for the tier you ended up on.
Is it fraud?
An INTUIT charge on the card of someone who has never used QuickBooks or filed with TurboTax is unusual enough to check properly - but the common reality is a forgotten business subscription that kept renewing, sometimes for years, on a card the business owner stopped watching. QuickBooks does not cancel itself when you stop logging in. Check the billing page under every plausible email before disputing; if nothing matches anywhere, treat it as card fraud with your bank.
Frequently asked questions
Why is QuickBooks still charging me?
Subscriptions renew until cancelled, not until unused. Sign in at accounts.intuit.com, open billing, and cancel the plan - and check for a second account under another email if the charge continues, because businesses often set QuickBooks up under a dedicated address.
I used TurboTax Free - why was I charged?
The free edition covers simple returns; adding state filing, certain forms or live help moves the return to a paid tier, billed at filing. The charge matches the tier shown on your filing confirmation.
What is INTUIT *MAILCHIMP?
Mailchimp, the email-marketing service - an Intuit product since 2021, which is why the descriptor says Intuit rather than Mailchimp. Old trial accounts that grew a paying list are the usual surprise.
How do I cancel an Intuit subscription?
accounts.intuit.com -> account manager -> billing, then cancel next to the product. QuickBooks cancellations take effect at the end of the paid period; data export is available before access closes.
Common misunderstandings
- The city or state shown is often the company's registered address, not where you made the purchase.
- Charges can post days or weeks after the purchase.
- Small businesses may bill under a legal or holding-company name.
Whole statement, one pass
Stop looking charges up one by one
Upload the statement instead: every descriptor identified with confidence levels, plus subscriptions, duplicates and fees flagged automatically. Free account, no card required, deleted after 24 hours.
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